Privacy Policy

As of: April 2026

The protection of your personal data is very important to us. This Privacy Policy informs you in accordance with the Swiss Federal Act on Data Protection (nFADP, in force since 1 September 2023) about the processing of personal data on our website.

Data Controller

Universal Professional GmbH
Hauptgasse 29
3294 Büren an der Aare
Canton Bern, Switzerland
Email: admin@universalcare.ch
Phone: +41 76 49 222 61

Collection and Processing of Data

We only collect personal data when you voluntarily provide it to us when making contact. This data is used exclusively to process your enquiry and arrange appointments.

Contact Form

When you use our contact form, the data you enter (name, email address, phone number, message) is stored to process your enquiry and for possible follow-up questions. This data will not be passed on to third parties without your explicit consent. Data is deleted once your enquiry has been fully processed, at the latest after 12 months.

Direct Communication (WhatsApp / Telegram)

If you contact us via WhatsApp or Telegram, the privacy policies of these services apply. We recommend reading the respective privacy policies of Meta (WhatsApp) and Telegram.

Server Log Files

When you visit our website, technical access data (IP address, date/time, page accessed, browser type) is automatically stored in server log files. This data is used for security and error correction and is not linked to other data.

Cookies

Our website uses technically necessary cookies. Additionally, analytics or marketing cookies may be used, of which you will be informed on your first visit (cookie banner).

SSL Encryption

This site uses SSL encryption (https) for secure data transfer.

Google Maps

Our contact page embeds a Google Maps map. Data is transferred to Google LLC (USA) when used. For more information, see: policies.google.com/privacy.

Your Rights

Under the nFADP, you have the right to access, rectify, delete and restrict the processing of your personal data. Please direct your request to: admin@universalcare.ch.

You may also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.